{"id":1061,"date":"2021-08-09T23:00:00","date_gmt":"2021-08-09T22:00:00","guid":{"rendered":"https:\/\/www.harddriveparts.com\/blog\/seagate-pcb-100398689-failure\/"},"modified":"2022-06-28T09:58:40","modified_gmt":"2022-06-28T08:58:40","slug":"seagate-pcb-100398689-failure","status":"publish","type":"post","link":"https:\/\/www.harddriveparts.com\/blog\/seagate-pcb-100398689-failure.html","title":{"rendered":"Seagate PCB 100398689 Failure"},"content":{"rendered":"<p>PCB failures (Such as <b>Seagate PCB 100398689<\/b>) affect thousands of hard drives every year and often result in permanent data loss. A hard drive may suddenly fail to power on, and a computer may not detect that it is plugged in. Some failed hard drives will also show up in computer BIOS with incorrect brand\/model information. PCB failures can also cause physical issues such as read\/write head failures, and many PCB failure symptoms overlap with the symptoms of other physical hard drive issues.<\/p>\n<p>Some emails from customers of Seagate PCB 100398689 failures are listed below, along with tips for replacing &#038; repairing.<\/p>\n<h3>Seagate PCB 100398689 Failures:<\/h3>\n<p><b>Q: PCB BAD ST9160821AS<\/b><\/p>\n<p>Hi to all!! ?PATIENT IS ST9160821AS FW:3.BHE PN: 9S1134-022 SITE: WU (PCB 100398689 REV C)DONOR IS ST9160821AS FW:3.BHE PN: 9S1134-022 SITE: WU (PCB 100398689 REV C)pcb bad. I changed pcb with one good pcb.RECOGNIZED HDD AND FOR THE MHDD, WHEN READING MEDIA (F2-SCAN) READ WITH SOME BADS BLOCKS NOT READ (DE PCI) 2.21IMG FOR COPYRDMA (VERY SLOW AND AFTER THE ERRORS (BUSY)HELP-ME!! ?HAPPY CHRISTMAS!!! ?<\/p>\n<p><b>Q: Where to buy HDD donor parts?<\/b><\/p>\n<p> donor parts from? Are there any websites or companies that specifically deal in finding the correct drive? Drive Details below &#8211; Seagate Momentus 54003 &#8211; 160GB &#8211; SN 5MA17343 &#8211; Model ST9160821AS &#8211; PN 9S1134-506 &#8211; FW 3ALB &#8211; Date 07373 PCB &#8211; 100398689 &#8211; REV B (100398688 K 373380FR) The drive spins up fine but it has a constant ticking, it will spin up, click click click (clicking could be continuous but it can occasionaly beep too) eventually it will give up and then spin down <\/p>\n<p><b>Q: My plan for trying to recover a Seagate Momentus 5400.3<\/b><\/p>\n<p> I may record the sound and post it later if it could help As much as this sounds like mechanical damage, I&#8217;m willing to try a PCB replacement + ROM swap, just to see if it&#8217;s not a blown motor control IC or somesuch The PCB in question has &#8220;100398689 REV C&#8221; etched on it, which is my first question Is any PCB with that number a suitable replacement? As I see it, this could be a generic PCB onto which a specific model&#8217;s components are then mounted, but I wouldn&#8217;t know Furthermore, <\/p>\n<p><b>Q: Seagate st9160821as DEAD\/No power\/No signs of life<\/b><\/p>\n<p> the caddy and plugged it in to a PC PSU, but still no sounds\/signs of life could be heard That&#8217;s all I know \/ don&#8217;t know &#8211; Seagate st9160821as (160GB 25&#8243; HHD) ========================= &#91;Picture A&#93; PCB serial # 100398689 REV C Components Tested none yet This PCB has very few reference designators Any ideas where I should start testing? I think I should definitely test components on the 5V circuit, as this drive has only been used in an usb caddy Should <\/p>\n<h3>Replacement Seagate PCB 100398689:<\/h3>\n<p>To repair a failure board, the simple way is swapping the failure board with a replacement board. Donor boards on HardDriveParts.com are listed below:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-hdd-pcb-100398689-p-454.html\">Seagate HDD PCB 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st9100827as-pcb-board-100398689-p-2528.html\">Seagate ST9100827AS PCB Board 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st9100828as-pcb-board-100398689-p-2527.html\">Seagate ST9100828AS PCB Board 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st9120822as-pcb-board-100398689-p-2523.html\">Seagate ST9120822AS PCB Board 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st9160821as-hard-drive-pcb-100398689-p-682.html\">Seagate ST9160821AS Hard Drive PCB 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st9160823as-pcb-board-100398689-p-2524.html\">Seagate ST9160823AS PCB Board 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st940814as-pcb-board-100398689-p-2526.html\">Seagate ST940814AS PCB Board 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st960813as-hard-drive-pcb-100398689-p-683.html\">Seagate ST960813AS Hard Drive PCB 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st980811as-hard-drive-pcb-100398689-p-684.html\">Seagate ST980811AS Hard Drive PCB 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st980812as-pcb-board-100398689-p-2525.html\">Seagate ST980812AS PCB Board 100398689<\/a><\/li>\n<li><a href=\"https:\/\/www.harddriveparts.com\/seagate-st98823as-pcb-board-100398689-p-2529.html\">Seagate ST98823AS PCB Board 100398689<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>PCB failures (Such as Seagate PCB 100398689) affect thousands of hard drives every year and often result in permanent data loss. A hard drive may suddenly fail to power on, and a computer may not detect that it is plugged in. Some failed hard drives will also show up in computer BIOS with incorrect brand\/model information. PCB failures can also cause physical issues such as read\/write head failures, and many PCB failure symptoms overlap with the symptoms of other physical&#8230;<\/p>\n<p class=\"read-more\"><a class=\"btn btn-default\" href=\"https:\/\/www.harddriveparts.com\/blog\/seagate-pcb-100398689-failure.html\"> Read More<span class=\"screen-reader-text\">  Read More<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1061","post","type-post","status-publish","format-standard","hentry","category-pcbs"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/posts\/1061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/comments?post=1061"}],"version-history":[{"count":1,"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/posts\/1061\/revisions"}],"predecessor-version":[{"id":1310,"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/posts\/1061\/revisions\/1310"}],"wp:attachment":[{"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/media?parent=1061"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/categories?post=1061"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.harddriveparts.com\/blog\/wp-json\/wp\/v2\/tags?post=1061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}